Today's Gold Rates:
Shipping Policy
Learn about our delivery options, pickup services, and shipping terms for your jewelry purchases.
Last updated: January 13, 2026
Service Options
We offer multiple convenient options to get your jewelry to you safely and securely:
In-Store Pickup
Visit our store to collect your jewelry personally. Most convenient and secure option.
Local Delivery
Same-day delivery within Mumbai and nearby areas for your convenience.
Appointment
Schedule a personal appointment for consultation and jewelry selection.
In-Store Pickup
Our preferred method for jewelry collection, offering the highest security and personal service:
Benefits of In-Store Pickup
- Maximum Security: No risk of loss or damage during transit
- Personal Inspection: Examine your jewelry before taking it home
- Expert Consultation: Get advice on care and maintenance
- Immediate Availability: No waiting for delivery
- Free Service: No additional charges for pickup
- Documentation: Receive all certificates and warranties in person
Pickup Process
- Contact us to confirm your order is ready for pickup
- Bring valid photo identification and payment receipt
- Our team will verify your identity and order details
- Inspect your jewelry and receive all documentation
- Complete any final paperwork and enjoy your purchase
Local Delivery Service
We offer secure delivery services within Mumbai and select nearby areas:
Delivery Areas
Same-Day Delivery Areas:
- Chembur and surrounding areas
- Kurla and Kurla East
- Ghatkopar East and West
- Vikhroli and Kanjurmarg
- Tilak Nagar and Chunabhatti
Extended Delivery Areas:
- Central Mumbai (1-2 days)
- Western Mumbai (1-2 days)
- Navi Mumbai (1-2 days)
- Thane (1-2 days)
- Other areas (contact for availability)
Delivery Charges
Free Delivery:
- • Orders above ₹50,000
- • Within 5km of our store
- • Custom jewelry orders
Delivery Charges:
- • Local areas: ₹200-500
- • Extended areas: ₹500-1000
- • Same-day delivery: Additional ₹300
Delivery Security
- Insured Transit: All deliveries are fully insured
- Secure Packaging: Discreet, tamper-evident packaging
- Identity Verification: Delivery only to verified recipients
- Tracking: Real-time delivery tracking and updates
- Signature Required: Proof of delivery with signature
Delivery Timeline
Standard Items
- Ready Stock Items: Same day or next day delivery
- In-Store Pickup: Immediate (during business hours)
- Local Delivery: Same day (if ordered before 2 PM)
- Extended Areas: 1-2 business days
Custom Jewelry
- Simple Designs: 7-14 days + delivery time
- Complex Designs: 15-30 days + delivery time
- Stone Setting: Additional 3-5 days
- Certification: Additional 2-3 days if required
Special Services
Appointment-Based Service
Schedule a personal appointment for:
- Custom jewelry consultation and design
- Private viewing of high-value items
- Jewelry appraisal and evaluation
- Repair and maintenance services
- Bridal jewelry selection
Emergency Services
- Urgent Repairs: Same-day service for simple repairs
- Last-Minute Orders: Express service for special occasions
- Emergency Delivery: Available for urgent requirements
- Holiday Service: Limited service during festivals
Delivery Terms and Conditions
Customer Responsibilities
- Provide accurate delivery address and contact information
- Be available at the delivery address during scheduled time
- Present valid photo identification for verification
- Inspect items immediately upon delivery
- Report any issues within 24 hours of delivery
Delivery Limitations
- Delivery only to verified addresses within service areas
- No delivery to PO boxes or temporary addresses
- Weather or traffic conditions may affect delivery times
- High-value items may require additional security measures
- Delivery attempts limited to 2 tries per order
Failed Delivery
- Items will be returned to store after failed delivery attempts
- Customer will be notified to arrange pickup or reschedule delivery
- Additional delivery charges may apply for rescheduled deliveries
- Items must be collected within 30 days of failed delivery
Insurance and Liability
- Full Insurance Coverage: All deliveries are insured for full value
- Transit Protection: Coverage against loss, theft, or damage during delivery
- Liability Limits: Our liability is limited to the insured value of items
- Claim Process: Report any issues immediately for insurance claims
- Documentation: Maintain all delivery receipts and documentation
Contact Us for Delivery
For delivery arrangements, tracking, or any shipping-related questions:
Visit Our Store
Shop No 6, Aashirwad Building
Narayan Gajanan Acharya Marg
Chembur West, Mumbai 400071
Call Us
+918591241161
Email Us
swarnshikhar@gmail.com
Business Hours
Mon: 10:30 AM - 2:00 PM
Tue-Sun: 10:30 AM - 9:30 PM