Operations and digital marketing executive
A family jeweller in Chembur since 1986 needs one person to keep the shop's daily work on track and bring more customers to us online.
About the job
Most of our customers are families who have bought from us for years. Since 2020 they have also been able to browse our website and order on WhatsApp.
You'll work directly with the owner, who builds the website and its tools. Your job is to put them to work every day, and to keep the shop's own paperwork and supplier orders from slipping.
What you'll do
In the shop
- Keep stock records up to date with the team at the counter.
- Follow up with suppliers and karigars on orders and delivery dates.
- Handle the shop's daily admin so the floor team can stay with customers.
- Follow up with customers on WhatsApp after an enquiry or a visit, and keep a simple sheet of who is waiting for a reply.
Online
- Keep our Google Business Profile fresh with new photos, posts and replies to reviews.
- Add new pieces and festival updates to the website with the owner.
- Run our Google and Meta ads within a set budget and track which ones bring enquiries.
- Send a short weekly report from Google Analytics and Search Console.
Who we're looking for
Someone who finishes what they start without being chased. That matters more to us than anything else on this page.
- You talk easily with customers, our staff and suppliers, in person and on the phone.
- You're comfortable in Google Sheets or Excel.
- You know the basics of Google Ads, Meta ads and Google Analytics, or you've taught yourself something like them.
- When the answer isn't obvious, you work it out yourself.
- One to three years in a small business or a shop is ideal. Freshers who have run something of their own should apply too.
- Knowing a little code or some AI tools helps, though the job doesn't need it.
We don't hire by college name. A BCom, BBA, BSc or engineering degree all suit this job.
How hiring works
- Step 1
Send your CV
On WhatsApp or by email, with a few lines about the work you've done so far.
- Step 2
A small task on our real shop
Look at our website and Google listing, and tell us the first three things you would change.
- Step 3
Meet us at the shop
Bring anything you've built or run, and show us which part was yours.
- Step 4
Two months, paid
A paid contract with a few clear goals. After two months we both decide whether to carry on.
Apply for this job
The job is at our shop, Shop No 6, Aashirwad Building, Narayan Gajanan Acharya Marg, Chembur, Mumbai 400071. Directions to the shop